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A digital fundraising tune-up for animal care marketers

Animal welfare organizations don’t struggle with heart. They struggle with bandwidth.

Between intakes, adoptions, medical care and emergency response, fundraising can become reactive. But in a digital-first fundraising environment, small optimizations can produce meaningful gains, especially before heading into peak giving seasons.

If your digital program hasn’t had a recent “tune-up,” here’s where to begin:

 

1. Start with mobile

Most nonprofit web traffic now comes from mobile devices. For many organizations, that number climbs even higher during crisis moments or major campaigns.

A quick audit can reveal surprising friction:

  • Is your donation form mobile-optimized and not just responsive?
  • Are the buttons large enough to tap easily?
  • Does the page load quickly on cellular data?
  • Is your impact statement visible without scrolling?

Mobile donors are often acting in the moment after seeing a social post, an email or a news story. If the experience feels slow or cluttered, you risk losing that impulse.

Tune-up tip: Complete a donation on your own phone. If it takes more than 60 to 90 seconds, there’s an opportunity to streamline.

 

2. Revisit your donation form strategy

Your donation form isn’t just a transaction tool. It’s one of your most valuable revenue drivers.

A few areas worth reviewing:

Gift arrays

Are your suggested amounts aligned with your current audience capacity? Many organizations set and forget these numbers for years. Testing modest adjustments can lift average gift without changing traffic volume.

Monthly framing

Is recurring giving clearly presented as a meaningful choice and not just a checkbox? Small language and design shifts can dramatically influence monthly selection rates.

Fee coverage

Optional fee coverage can generate incremental revenue that adds up over time. Even small percentages can offset processing costs in a meaningful way. If you’re not currently offering it, consider testing it. If you are, review how it’s presented.

None of these changes require a full rebuild. But together, they can produce steady, cumulative gains.

 

3. Strengthen your email fundamentals

Animal welfare donors are responsive, especially during urgent moments. But email effectiveness still depends on the basics done well.

Ask yourself:

  • Are you regularly segmenting by regency and engagement?
  • Are subject lines clear and specific?
  • Does each message focus on one primary action?
  • Are you maintaining cadence outside of crisis appeals?

Inboxes are crowded. Simplicity wins.

This is especially important after a surge period. If you acquired new donors during an emergency or GivingTuesday, your follow-up strategy matters. Thoughtful welcome journeys and timely stewardship can help convert one-time generosity into longer-term commitment.

Tune-up tip: Design welcome journeys and other touch points that encourage engagement, like clicking on the email to download a card or to visit the website to view an impact report.

 

4. Evaluate the full donor journey

Digital fundraising doesn’t begin at the donate button. It begins the moment someone encounters your organization online.

Consider the full path:

  1. Social post of ad
  2. Landing page
  3. Donation form
  4. Confirmation page
  5. Follow-up email

Is the messaging consistent across each step? Is the visual experience cohesive? Does the donor feel thanked immediately and clearly?

Even modest improvements to confirmation pages and follow-up emails can improve retention and lifetime value.

 

5. Prepare before the next surge

Animal welfare organizations often experience “response spikes” tied to weather events, cruelty cases or local news coverage.

The worst time to optimize your digital experience is during the surge itself.

Instead:

  • Draft flexible emergency messaging in advance.
  • Confirm your forms can handle traffic volume.
  • Ensure your staff knows who owns what during peak moments.
  • Review reporting dashboards so you can act on data in real time.

Prepared organizations capture more value from heightened visibility and reduce stress internally.

 

6. Make incremental improvement a habit

Digital growth rarely comes from one dramatic overhaul. More often, it comes from a series of thoughtful, tested refinements:

  • Adjusting gift arrays.
  • Improving mobile load speed.
  • Simplifying a landing page.
  • Clarifying a recurring ask.
  • Enhancing follow-up emails.

When those improvements stack up, they impact revenue.

Tune-up tip: If you haven’t reviewed your mobile experience, donation form strategy or post-gift journey in the past 12 months, now is a great time to schedule that tune-up.

 

Digital fundraising will only become more competitive. But animal welfare organizations hold a unique advantage: compelling, emotional stories paired with visible impact.

When your digital infrastructure supports that mission instead of slowing it down, you unlock its full potential.

If you’d like to learn more about optimizing your fundraising experience, we’re always happy to continue the conversation. In the meantime, keep refining. Small improvements today can shape stronger results tomorrow.

Related resources:

Maegan Hoffman

Maegan Hoffman is Director of Digital Strategy at RKD Group and an experienced fundraising strategist and development operations leader with 15 years of experience. She leads multi-million-dollar omni-channel fundraising and communications strategies grounded in data integrity and donor-centricity, strengthening cross-organizational collaboration and driving measurable revenue growth.

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